OUR SERVICES

We pick up and drop off our guests from their accommodation to our shops for rental check-in for free. If you need this service, please let us know where and when to pick you up in advance.
We can provide this service even if we get the request on the day.
Besides, on your last rental day, we collect your rental items from your accommodation or ski areas for returning. Please ask us for the collecting service at our shops.
*Please understand that we might ask you to wait for a while at busy hours, if you request the pick-up&drop-off service on the day.

During your rental period, you can exchange your rental items anytime for free.If you would like to try various gears, change your uncomfortable boots or anything, please feel free to visit us!
Of course, we definitely welcome snow lovers who try to enjoy both skiing & snowboarding!
Besides, You can keep your rental items at our any shops. Leave your gears, change your boots and enjoy Hakuba lightly after riding!

If you are snow freaks who never want to miss the first tracks or fresh snow, please visit our shop and collect your rental items on the day before your first rental day!
You can pick up your all items from 2:00 PM to 6:00 PM on the day before your first due date.
*There will be no extra charges.

If you rent our kid set rentals, you can also use our kid accessories such as helmets, beanies, goggles and gloves for free! We have a wide range of sizes of gears, boots and clothes for kids!
*Kid is a child who is 12 years old or younger.

We can deliver your baggage without valuables from our shops to your accommodation, if you would like to go riding directly from our shops. Please ask for delivery service to our staffs!
*To avoid misdelivery, please tell us the correct address.
*Basically, we will deliver your baggage to the reception of your accommodation. If your accommodation doesn’t have a reception, we might not be able to provide this service.

Our staffs have passed the certification of "S-B-B (International Standard ISO11088: Ski, Binding, Boots System) Mechanical Engineer".
We are also English-friendly and can arrange your rental gears with English.
If you would like to know how and where to enjoy Hakuba after riding, please feel free to ask our local staffs for recommended restaurants, bars and other spots to visit!

We are providing tune-up service of waxing and edge sharpening as well. Of course, we will help you for even small things such as adjustment, assembly, maintenance, fitting and anything!
Please ask to our staffs for the details!